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Security

MASG have an established Guarding and Security team, who are trained, qualified professionals with multiple years’ experience in the security industry. The deployment of our guard and corporate security team is tailored through individual client contract service delivery plans to meet the requirement, expectations and operating environments they are servicing.

Our guarding and corporate security services provide services including:

  • Visitors management and contractor management
  • Information and customer services
  • Incident reporting, shift reporting, safety and hazard reporting
  • Building maintenance and management services
  • Building patrols
  • CCTV and alarm monitoring
  • Access control management
  • Monitor the security system
  • Mail room and courier services
  • Facility services and bookings
  • Meeting room management and set up
  • Loading dock management
  • Regulate visitor parking
  • Enforce strata by-laws and deal with complaints
  • Respond to fire and other emergency alarms
  • Tenant interface
Our corporate concierge guards provide superlative service to your customers yet know how to react when circumstances require immediate action.

PATROL SERVICES

Our approach to patrol services is built on a boutique model placing a high emphasis on attention to detail. Traditional patrol services are heavily dependent on servicing a large number of clients within a certain range. Our service is designed to build a specific solution on a client by client basis. Each vehicle is dedicated to a limited number of sites and in certain instances a vehicle is dedicated to only one client.

Further to this we also work closely with our Electronic Solutions Team to develop patrol solutions that are more effective than the traditional model. Our response call out service is built on the foundations of this model. Our patrols are readily available to respond effectively due to the minimal allocation of sites per vehicle model and the sound understanding and attention to detail each patrol officer has within their designated route.]

We utilise our own fully integrated state of the art alarm response system that automatically tracks and directs our closest available patrol vehicles and staff to alarm activations at the touch of a button, ensuring you receive the most time effective response and transparent service.